Meet Pauline Kariuki

Pauline is a Coach, Business Consultant and Trainer with over 15 years of professional experience drawn from roles of increasing responsibility in Financial Services, Management Consulting and Humanitarian Services.

She has a blend of experience in driving business growth and setting businesses apart in competitive markets for profitability. At Better People Consulting she works with organizations and entrepreneurs to provide solutions to the clients changing needs on business performance management, governance, business coaching, operations processes improvement and efficiency, leadership development, employee productivity, and customer service. 

She also works with individuals to help them adjust their inside and outside selves and discover their way in careers, life and finances through Coaching, Psychotherapy and Mediation.

Pauline served a successful corporate career as Head of Retail Business, Branch Manager and Senior Associate – Customer Service among other leadership roles at a leading Investment Bank with operations in East Africa for a period of thirteen (13) years.  She gained core competencies in Financial Advisory, Business Analysis & Optimization, Revenue growth, Client Engagement, Leadership Development, Operations Management, Employee Productivity, and Partnerships- Strategic Alliance Formation. She is very passionate about people development and workplace wellness and believes strongly in driving success by creating a safe and innovative environment that brings out the best in people. She is skilled with excellent communication, collaboration and organization traits.

Prior she had a five-year stint as Programs Coordinator at a local non-governmental organization. A role that build her capacity in project planning & management.

Pauline is academically and professionally accomplished-she holds a Bachelor’s degree in Community Development -from Daystar University Kenya, and is currently pursuing a Master’s degree in Psychology – at PAC University Kenya. She also holds a Diploma in Banking & a Diploma in Project Management. Pauline is a trained Executive Leadership Coach, a Certified Monitoring and Evaluation Professional and a Certified Professional Mediator in Alternative Dispute Resolutions among other training in continuous learning and personal development.

She is a member of the Institute of Financial Analyst Kenya –ICIFA, Institute of Customer Service Kenya – ICX, Kenya Counselors and Psychologist Association – KCPA and Kenya Association of Marriage & Family Therapy – KAMFT.

Pauline’s Profile